Effective Date: January 1, 2025
Perez & Dumois, PA ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dumoisdentalspa.com, use our services, or interact with us via SMS messaging. By using our website or services, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and appointment details provided when you contact us, schedule appointments, or sign up for communications.
- Health Information: Limited dental health details shared during consultations or appointments, handled in compliance with applicable health privacy laws (e.g., HIPAA in the United States).
- Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and time spent on the site.
- SMS Consent Data: Phone numbers and opt-in confirmations for text messaging services.
We collect this information to provide dental services, improve our website, and communicate with you effectively.
2. How We Use Your Information
We use your information to:
- Provide and manage dental services, including appointment scheduling and reminders.
- Send informational communications, such as newsletters or updates about our practice.
- Process payments and manage billing.
- Analyze website usage to improve user experience.
- Comply with legal obligations.
3. SMS Messaging
By providing your phone number and opting in to receive SMS messages from us (e.g., via a web form or in-person consent), you consent to receive automated and/or prerecorded messages from Perez & Dumois, PA at the phone number you provided. These messages may include appointment reminders, confirmations, promotions, or other dental-related updates.
- Consent: You are consenting to receive messages from Perez & Dumois, PA.
- Sharing: Your personal information will not be shared with third parties for marketing purposes.
- Frequency: You may receive recurring messages, with frequency varying based on your interactions (e.g., 1-4 messages per month for reminders or updates).
- Opt-Out: Reply STOP to opt out of future messaging. You may also opt out at any time by contacting us directly.
- Help: Reply HELP for more information about our messaging program.
- Rates: Message and data rates may apply, depending on your mobile carrier.
We do not charge for these messages, but standard carrier fees may apply. Carrier support for SMS services is not guaranteed and may vary.
4. Sharing Your Information
We do not sell your personal information. We may share information only as follows:
- With service providers (e.g., appointment scheduling software or payment processors) who assist us in operating our business and are bound by confidentiality.
- To comply with legal requirements, such as responding to subpoenas or court orders.
- In the event of a merger, acquisition, or sale of assets.
We will never share your information with third parties for their marketing purposes without your explicit consent.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information by contacting us.
- Opt out of marketing communications, including SMS as described above.
- Request information about what data we hold on you.
To exercise these rights, call us at 305.649.5439.
7. Children's Privacy
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such information, we will delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Your continued use of our website or services after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy, please contact:
Perez & Dumois, PA.
3813 NW 7th Street
Miami, FL 33126
305.649.5439
Thank you for trusting Perez & Dumois, PA. with your dental care and privacy.